At 4Ten$ion, we believe in creating pieces that embody individuality, craftsmanship, and rebellious luxury. Every garment is hand-cut and made with care, which means shipping and processing times may differ from standard retailers. By shopping with us, you are supporting a brand built on quality, detail, and intention.
Shipping Policy
At 4Ten$ion, every piece is hand-cut and prepared to order to ensure the highest standards of craftsmanship. Because of this artisanal approach, our shipping times may be slightly longer than mass-produced brands.
Processing Time
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All items are made to order.
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Please allow 1-2 business days for cutting, preparation, and quality assurance before your order ships.
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During high-demand periods, limited releases, or collection drops, processing times may extend slightly.
Shipping Time
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Domestic shipping within the U.S. typically takes 5–10 business days once dispatched.
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International orders may take 10–20 business days, depending on the destination and customs clearance.
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Tracking information will be emailed once your order has shipped.
Delays
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Due to the hand-crafted nature of our products, slight delays may occur.
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Our priority is delivering premium quality, and we appreciate your patience.
International Orders
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Customers outside the U.S. are responsible for customs duties, taxes, or import fees.
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Customs clearance may extend delivery times.
Order Updates
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For order inquiries, please contact us at customerservice@4tension.com with your order number.
Returns & Exchanges Policy
Each 4Ten$ion piece is crafted with care and intention. Because our garments are hand-cut and made to order, we have specific guidelines for returns and exchanges.
Eligibility
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Returns and exchanges are accepted within 14 days of delivery.
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Items must be unworn, unwashed, and in original condition with tags attached.
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A restocking fee may apply due to the custom nature of our products.
Non-Returnable Items
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Custom or personalized pieces are final sale.
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Sale items, discounted items, and gift cards are non-refundable.
Exchanges
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Exchanges are available for sizing adjustments or defective products.
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If an item is unavailable, store credit will be issued.
Refunds
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Refunds will be issued to the original payment method once the return is received and inspected.
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Shipping fees are non-refundable. Customers cover return shipping unless the item is defective or an error occurred on our end.
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Refunds may take 5–7 business days to process after approval.
Damaged or Defective Items
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Please report any defects or damages within 48 hours of delivery, with photos included.
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We will issue a replacement or a full refund if a replacement is not available.
How to Start a Return or Exchange
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Contact us at customerservice@4tension.com with your order number and reason for return/exchange.
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Once approved, follow the return instructions provided.
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Ship your return within 7 days of approval.
Our Commitment
At 4Ten$ion, our mission is to deliver garments that reflect rebellion, individuality, and luxury-quality streetwear.Every piece is worth the wait, and we thank you for supporting a brand that values precision and craftsmanship.